Refund Policy

No Returns
Please note that we do not accept returns for any items. All sales are final.

Damages or Defective Items
If your item arrives defective, damaged, or incorrect, please contact us within 3 days of delivery at LAVADIECAST@GMAIL.COM After 3 days, we cannot be held responsible for any issues.

How to Report a Problem
When contacting us, include:

  • A clear description of the issue

  • Photos of the item and packaging

We will review your claim and work with you to resolve the issue.

Exchanges & Refunds
We do not offer exchanges or refunds except for verified defective items reported within the 3-day window.

European Union Customers
Please note that this policy applies to all regions, including the EU.

Questions
For any questions regarding your order, please reach out to LAVADIECAST@GMAIL.COM